Privacy Policy for Crystal Hex Block Journey

Official Website: wovasu.com

This document describes how we handle your information when you use the pixel bead girl art puzzle game Crystal Hex Block Journey. It applies worldwide and complies with GDPR, CCPA, and other applicable regional privacy laws. By installing and playing, you confirm that you have reviewed and agree to every provision below.

1. What Data We Gather

We follow a strict policy of collecting only what is necessary and never intentionally request sensitive details like national IDs, street addresses, or credit card numbers. All information we obtain falls into two broad groups:

• Technical device information – including phone model, OS version, startup logs, error reports, advertising identifier, coarse location based on network, and language preferences. This data is produced automatically during gameplay and is used solely for troubleshooting and performance tuning.
• Gameplay behavior records – covering where you place beads, which levels you complete, how often you use boosters, and how long each session lasts. We study these patterns to fine-tune challenge levels and enhance overall enjoyment.

2. Purposes of Data Processing

• To keep the bead-matching engine stable, resolve crashes, lag, and other technical glitches;
• To adjust level designs and difficulty curves based on collective player trends, and to periodically introduce new girl-themed bead stages;
• To display appropriate ads and evaluate their effectiveness, without tracking your general daily activities;
• To answer player questions, handle disputes, and uphold a fair play environment.

3. When We Disclose Information

We never sell, lease, or exchange your personal data with outside parties for monetary compensation. Disclosure occurs only under these legally permitted conditions:

1. With authorized ad and analytics SDK providers to enable ad serving and campaign measurement; all partners are under strict confidentiality clauses and may not reuse data for other purposes;
2. When compelled by a court order or lawful government demand;
3. In the case of a merger, acquisition, or asset sale, user data will be transferred under equivalent privacy safeguards.

4. Third‑Party SDKs Integrated

The game uses advertising and attribution SDKs including AppLovin, Mintegral, Unity Ads, Google AdMob, and Adjust. Each has its own privacy policy, which you can consult separately. We only pass along anonymized device records and behavioral events, never personally identifiable details.

5. Security Measures and Data Lifespan

We employ encrypted storage, permission-based access controls, and multiple protective layers to prevent data leaks, theft, or tampering. Player data is kept only while the service is active; when it is no longer required, it will be anonymized or permanently erased as per legal obligations.

6. Your Privacy Controls

You are entitled to review your in-game progress, ask for corrections to any inaccurate information, request deletion of your data, and opt out of personalized ads via your device settings. To exercise these rights, reach us through the contact channel on wovasu.com; we will reply within 7 working days.

7. Children’s Data

Crystal Hex Block Journey is designed for users aged 13 or older. If we accidentally collect personal information from a child without verified parental permission, we will erase it immediately. Parents or guardians may ask for removal of a minor’s game data through the official website.

8. Changes to This Policy

We may update this policy due to legal shifts or operational needs. The revised version will appear on wovasu.com with a new effective date. Continuing to play after the update takes effect means you accept the modified terms.